terms & shipping

Shipping policy

 

All orders placed on Nox Paris are shipped within 5-7 open days.
To ensure quick and easy delivery of your package, we recommend providing all the necessary information possible.
You will receive the tracking number for your package as soon as the package is sent.



Return policy

 

All orders shipping outside of the European Union are final.


EU based customers reserve the right to return the goods within 14 days of receiving the goods on condition of the following: The goods are returned in the same condition and quantity as when received. If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return. Returned goods are checked and if the above conditions are fulfilled, the amount is deposited back into the customer's account.

When exercising your right to return an item, the shipment is paid and insured by the customer. Nox Paris will not compensate for returned packages lost in the return shipping. Refunds for returned products will be made as soon as possible, after Nox Paris receives the returned products.